Smaller group sizes significantly reduce health risks for your child, especially considering their still-developing immune systems. There are never any more than 4 tamariki under the age of 6 attending at any given time

Edubase access a range of subsidies and support for whanau. Eligibility criteria applies to some but others, such as the 20 hours ECE scheme for 3+ year olds are not income tested and available to all. You can assess your eligibility at Childcare Subsidy - Work and Income

We process our Educator payments weekly. Our systems are robust and accurate and you can rely on us to get payments processed to your Educator on time, every time. We have a range of payment methods available but an administration fee discount is available to families who choose to pay by direct debit. The nominated bank account is debited by the exact amount of care fees bringing your account balance to zero each week. No messy catch up payments or refunds to process.
We are also equipped to send quarterly statements to families o enable them to lodge this with IRD for FamilyBOOST payments. for more information go to FamilyBoost

Many of our Educators use HomeZone - our online Student Management System (SMS) to record sleep, food (where required) and nappy changing/toileting (if requested) You’ll know beforehand if your child with be venturing out of the home on any given day, how long they’ll be gone and when you can expect them back in the home. All of the regular activities your child attends outside the home, you will have consented to after reading the assessment of risk and supervision plan. This could be recorded on paper or electronically via HomeZone.
Special Excursions are one off outings that occur. You’ll sign your approval on a case by case basis for these. Examples of a special outing may include a trip to the museum, zoo or venues such as Butterfly Creek in the north or strolling the gardens at the Invercargill Water Tower! Each outing will have an educational focus attached to it.
Learning experiences are customised to meet your child's individual needs, rather than attempting to satisfy a larger group of children, now, that is tailored learning

Parents are encouraged to take an active role in the daily operations of the Organisation and in their child’s learning. They are invited to participate in policy review as part of the consultation process, and we value parent feedback through platforms like Storypark or via email or HomeZone - our Student Management System. The Visiting Teacher who supports a group of Educators is available for phone or in-person connections if requested and will contribute to your child’s learning at least monthly via Storypark. They’ll regularly visit your child while they are attending and provide a narrative overview of their current strengths, interests and development. Educators plan for children in a variety of ways, most use Storypark to plan and communicate with families on their child’s learning, often using photographs and stories

We support and encourage our Educators, as independent small business owners, to foster connections with families inside their social or professional settings. Self referrals and word of mouth are often the number one way for connections to be made. It doesn’t mean your family receive any less benefits from us as your service provider

We have established links over the years of operation with external agencies to support our tamariki and whanau who have additional learning needs. Our diverse learners are an important part of our Edubase community and we’ll stand alongside you and fight where necessary to get support in place where needed. No family should feel alone when it comes to finding the right help to build the best future for their child

We take pride in our Health and Safety procedures and have robust systems in place for monitoring the well-being of our tamariki in care. Initial and ongoing regular premises checks guide our Educators practice in this space with documentation and tools required. We embrace technology and have a range of health and safety functions available electronically including outings and excursions, sleep and food records

Our Strategic Plan that guides our Organisation. Part of that plan includes the statement ‘Demonstrating a commitment to our people, through providing continuous learning and growing opportunities.' Edubase has a range of in house Professional Development webinars, resources and handouts available to support Educator knowledge. We partner with Educators to ensure they are receiving the level of PLD that they expect from us as their service provider. Periodically we will provide externally sourced PLD facilitated by experts in their field fostering growth and ongoing learning to benefit our end user, our tamariki

On occasions, your chosen Educator may need to close their service for a short period of time. We feel the benefits Home Based childcare offers families far outweigh the inconvenience of the occasional absence. In most of our regions we we are able to offer families backup care (we call it temp or alt care). This is arranged either directly between yourself and your Educator or could be facilitated via your Visiting Teacher. Fees are charged at the temporary Educators rate and families accept that rate as a condition of attending care